Helping customers succeed from day one.
In Customer Onboarding, our mission is simple:
To onboard customers swiftly and successfully so they can realise the full potential of the CatalystOne HCM platform.
We don’t just implement a system, we empower people. ⚡️Our team ensures every customer understands, adapts, and thrives with their solution, creating partnerships that last long beyond go‑live.
What we do 📋
We guide customers through a smooth and structured onboarding journey from day one to go‑live.
Project Managers keep everything on track: timelines, scope, communication, risks, and stakeholders. They’re the navigators who ensure clarity and confidence all the way through.
HCM Solution Consultants are the product experts who bring the solution to life. They configure, challenge, teach, and inspire customers through workshops, data migration, and training sessions, building competence and confidence every step of the way.
Together, we make sure customers succeed and feel ready to own their solution when we hand it over.
How we work 🛠️
Our days are dynamic and full of collaboration. We manage several customers in parallel, run workshops, host training sessions, and facilitate status meetings, both onsite and online.
We kick off each week with a team check‑in, share learnings openly, and solve challenges together. We follow a methodology designed to build customer ownership from day one, empowering them to confidently manage and develop their solution long after go‑live.
Our team is spread across the Nordics, with colleagues working from Oslo, Stockholm, and Silkeborg/Copenhagen in a flexible, hybrid setup.
Why people love working here 💗
We’re a close‑knit, supportive, high‑energy team. Collaboration comes naturally, and no one is ever left alone with a challenge.
We share knowledge constantly, celebrate successes together, and genuinely care about the customers we serve. What makes us unique is our commitment to true partnership, with our customers and with each other.
Team Stats
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25,000
Users supported through to Go-Live!
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42/50
Customer satisfaction score
Growth & development 🌱
Whether you’re a specialist at heart or someone who loves a broad overview, there’s a path for you here.
You can:
grow from Specialist → Senior → Lead within your domain
develop cross‑functional expertise across our HCM suite
learn through real customer projects and collaboration with experienced colleagues
No matter your direction, continuous learning and development are built into the job.
Who thrives in Customer Onboarding?
People who succeed here are:
strong communicators
natural problem‑solvers
curious, adaptable, and proactive
comfortable diving into both business and technical conversations
motivated by seeing customers succeed
If you love collaboration, variety, and learning something new every week, you’ll feel right at home.
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